At the end of the session, the participants will be able to:
Appropriate Laboratory Utilization has become an area of intense focus as laboratory professionals, health care administrators and governments continue to search for efficiencies and improved quality and safety of patient care. The workshop will review the factors which drive and influence laboratory utilization. Potential resources, tools and approaches that can be used to promote effective utilization will be discussed. Examples of effective strategies employed will be presented, including opportunities and lessons learned in the areas of: governance, test costing information, informatics (data collection, extraction and analysis), behaviour modification (through CME, clinical pathways, pre-printed orders, practioner and test utilization profile reports) and clinical program operational impact assessments.